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Compliance
Systems, access, and documentation set up the way HIPAA expects, then kept that way.
Medical, dental, behavioral health, and other covered entities in Southern Colorado, plus the billing companies, labs, and business associates that handle their records.
HIPAA's technical safeguards map directly onto the packages: access controls, audit logging, encryption, backup, and the documentation to prove it. We set up the systems the way the rule expects, then keep them that way.
Access. Named accounts for every person, security groups that limit who sees what, sign-in rules by location and device, a password manager instead of sticky notes, and semi-annual access reviews so departed staff are actually gone.
Protection. Monitoring and response on every computer, email protection with encryption for anything containing patient information, web filtering, and a firewall with traffic inspection.
Recovery. Daily backup of email and cloud files, workstation backup where records touch the desktop, and a tested recovery plan.
Proof. A written risk assessment, a maintained IT policy set, and compliance evidence kept year-round so an audit or a business associate questionnaire is a file you send rather than a project you start.
We've sat in the practice manager's chair for this conversation. The rule reads like a legal document; what you need is a list of what to turn on and someone to keep it on. We translate, we implement, and we document.
And because support is part of the package, your front desk can call about the printer without wondering whether it counts.
How we work
Reach out during business hours and a person responds within four hours. Usually a lot sooner.
You pay for a package or a scoped project, and that covers the work. No hourly tally, no per-incident invoice.
You own your administrator accounts and your documentation from day one. If you ever hire in-house, the handoff is clean.
Questions we hear
We handle the technical safeguards and the evidence behind them. Policies, training records, and the administrative side are yours; we'll show you where the technical pieces fit and work with your compliance officer or consultant on the rest.
If patient information ever leaves your building by email, yes. Encryption is included in Empower and above, and it only kicks in when the message calls for it.
Your risk assessment, your policies, proof that access is reviewed, proof that backups work, and logs. On Command we keep that evidence organized year-round.
Send us a note and a person in Pueblo reads it. Or call (719) 283-3210 and ask for the Service Desk.